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 Post subject: can't login to online version from my mac
 Post Posted: Fri May 27, 2011 7:33 pm 
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Joined: Wed Oct 29, 2008 5:47 pm
Posts: 49
I can login fine from my windows 7 machine at work, but it doesn't work on my home computer running osx. I tried it with chrome, firefox, and safari - no luck.


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 Post subject: Re: can't login to online version from my mac
 Post Posted: Fri May 27, 2011 7:53 pm 
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The Dark Platypus
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Joined: Fri Jun 12, 2009 12:48 am
Posts: 947
I just tried and -was- able to login on my Mac using Firefox 4.0.1

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I agree with Keyser, and that's what I'm planning to implement actually.

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 Post subject: Re: can't login to online version from my mac
 Post Posted: Sat May 28, 2011 8:24 am 
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Joined: Sun Aug 15, 2010 5:43 am
Posts: 13
weird. mine hangs for a long time and then gives me this:


Image


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 Post subject: Re: can't login to online version from my mac
 Post Posted: Sat May 28, 2011 6:24 pm 
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Lead Developer
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Joined: Mon Mar 31, 2008 9:55 pm
Posts: 713
Location: Moscow, Russia
Should be fixed now.


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 Post subject: Re: can't login to online version from my mac
 Post Posted: Tue May 31, 2011 11:00 am 
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Joined: Fri Mar 27, 2009 8:01 pm
Posts: 526
Almost made it to EC for once ... bam idErrorHandler.


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 Post subject: Re: can't login to online version from my mac
 Post Posted: Tue May 31, 2011 11:47 pm 
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Joined: Wed Oct 29, 2008 5:47 pm
Posts: 49
Still doesn't work.
Still says "could not connect"

here's the errors it gives me behind the login window:
Image


looks like:
"DI: ioErrorHandler"
"DI: securityErrorHandler"


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 Post subject: Re: can't login to online version from my mac
 Post Posted: Wed Jun 01, 2011 12:43 am 
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Lead Developer
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Joined: Mon Mar 31, 2008 9:55 pm
Posts: 713
Location: Moscow, Russia
Try to update your flash.


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 Post subject: Re: can't login to online version from my mac
 Post Posted: Thu Jun 02, 2011 2:21 pm 
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Joined: Wed Oct 29, 2008 5:47 pm
Posts: 49
my flash should be totally up to date in google chrome. it updates automatically.


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 Post subject: Re: can't login to online version from my mac
 Post Posted: Thu Jun 02, 2011 3:19 pm 
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Joined: Sat Oct 24, 2009 12:11 pm
Posts: 148
strangely sometimes i get this as well...and nothing i do can fix it....all i do is wait it out....try again a few hours later....and it works no problem...i have no idea why...my flash is up to date and i tryed using 2 browsers...IE and opera...when it does it on one - it does it on the other too. pretty strange so Im also using windows xp. after i wait it out tho it usually fixes by itself.

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 Post subject: Re: can't login to online version from my mac
 Post Posted: Thu Jun 02, 2011 4:07 pm 
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Lead Developer
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Joined: Mon Mar 31, 2008 9:55 pm
Posts: 713
Location: Moscow, Russia
Sometimes browser version crashes, also we made many various changes in last weeks to fix different connection issues.

When it crashes you can't login and see what Monyx said (last time it was one or two days ago as far as I remember and browser version wasn't available for few hours). I also fixed such cases though - checking it every 5 minutes now to see if everything is ok.

Right now it's hard to say what's wrong. I added few diagnostic things which might help to figure why you can't connect, but they won't be available until next update (planned in june 11-12).


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